Shipping policy

At Crockazing, we aim to deliver your order safely and efficiently.

Order Processing

Orders are normally processed after order confirmation. Processing times may vary during sales, promotional campaigns, weekends and public holidays.

Delivery

We deliver across Pakistan to locations supported by our courier partners.

Estimated delivery time is generally 3–7 working days, although remote locations may require additional time.

Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking

Where tracking is available, customers may receive tracking information after their order has been dispatched.

Incorrect Information

Customers are responsible for providing accurate contact numbers and delivery addresses. Crockazing cannot be held responsible for delays caused by incomplete or incorrect customer information.

Delays

Courier delays caused by weather, operational disruptions, public holidays or circumstances beyond our control may affect estimated delivery times.

Damaged Parcels

If your parcel arrives damaged, please contact our customer support promptly with photographs or video of the parcel, packaging and affected product.